SDMI Leaders Continue to Set the Standard in Healthcare Technology and Innovation

At Steinberg Diagnostic Medical Imaging (SDMI), leadership goes beyond radiology. Our team continues to earn recognition for driving innovation, advancing patient experience, and shaping the future of healthcare technology in Southern Nevada and beyond.

Following recent honors for SDMI executives in healthcare leadership, we are proud to announce two new achievements that highlight our ongoing commitment to excellence in AI-powered innovation and community mentorship.

Rachel Papka Named 2025 Genesys Orchestrator of the Year

Rachel Papka, SDMI’s Chief Innovation Officer, has been named the 2025 Genesys Orchestrator of the Year—a global honor recognizing leaders who use technology to create exceptional patient and employee experiences.

Under Rachel’s leadership, SDMI transformed its patient access and communication systems using the Genesys Cloud™ platform, redefining how patients connect with care.

Patients now benefit from 24/7 virtual support, seamless self-service scheduling, and AI-driven interactions securely integrated with electronic medical records. These enhancements make access faster, easier, and more compassionate—helping patients feel supported every step of the way.

The transformation also improved the employee experience. With Workforce Engagement Management tools.

“With Genesys, patient access has become faster, easier, and more compassionate,” said Papka. “Technology should never replace empathy—it should enable it.”

Learn more about SDMI’s award-winning innovation on the Genesys Blog.

Angie Cosca Wins Top Tech Award for Large Private Business

Angie Cosca, SDMI’s Chief Information Officer, received the Top Tech Award in the Large Private Business category for her leadership in healthcare cybersecurity, IT leadership, and community mentorship.

At SDMI, Angie led the evolution from traditional systems to a fully modernized, technology-driven radiology network—now operating with more than 600 secure workstations. Her leadership in cybersecurity and AI integration ensures SDMI’s systems remain protected, efficient, and ready for the future of digital imaging.

Beyond SDMI, Angie serves as President of the Information Systems Security Association (ISSA) Las Vegas Chapter, teaches CISSP certification courses, and serves on the board of the Society for Information Management. She also participates in InfraGard, the FBI’s private-sector cybersecurity partnership.

Her mentorship through Tech Impact’s IT Works program—where several graduates now work on her team—earned her the Volunteer Mentor of the Year Award in 2024.

“It’s been an honor to help guide others entering the field of healthcare technology,” said Cosca. “When we lift up others, we strengthen our community and our industry.”

Innovation with Integrity: The SDMI Way

At SDMI, technology and compassion go hand in hand. Our leaders continue to demonstrate that AI and human empathy can work together to redefine the patient experience in healthcare.

From Rachel Papka’s advancements in AI-powered communication systems to Angie Cosca’s dedication to securing healthcare IT, SDMI remains committed to setting new standards in innovation, integrity, and patient-centered care.

As Southern Nevada’s leading outpatient radiology provider, SDMI continues to blend cutting-edge technology with the human touch that defines our philosophy:

If you practice great medicine, patients will follow.

Congratulations to Rachel Papka and Angie Cosca for continuing to lead the way in healthcare innovation, technology, and leadership.

‍