"If ya ain't first, you're last"

“If YA AIN'T FIRST, YOU'RE LAST”

A quote made famous by Ricky Bobby (Will Farrell, Talladega Nights: The Ballad of Ricky Bobby). He’s no Walt Whitman, but we actually subscribe to the “Ricky Bobby Philosophy ” at Steinberg Diagnostic. SDMI was the first outpatient radiology practice to achieve many benchmarks in Nevada.

As important as having the latest imaging technology (so that referring physicians have the best quality images of their patients), patient safety and satisfaction are first with us. That’s why we were the first radiology practice in Las Vegas to be accredited by the Accreditation Association for Ambulatory Health Care, or AAAHC. AAAHC accreditation is actually a voluntary program. Imagine if at tax time, you walked into the IRS office and said, “I’d like to be audited this year.” You probably wouldn’t, would you?Well that’s exactly what we did by submitting for accreditation by the AAAHC. They lift the covers, poke into every nook and cranny, review your processes, and then tell you what you need to do to improve your business. All in the name of patient safety and providing the highest quality care possible.So what does this all mean to you, our patient? Well, it means that our imaging centers are spotlessly clean. It means that we will provide assistance if you look unsteady on your feet. And it explains why we ask you so darn many questions before we perform your exam. We want to make sure that you have the best experience possible, and that you feel safe and cared for while you are with us.And that’s also why we ask our patients for feedback... we want to know if we are first in our patient’s eyes. Your feedback is the number one way we can tell if we are delivering excellence on a daily basis. Next time you come see us, be sure to complete our online survey. If you need to schedule an appointment and want to see what other patients had to say, check out the testimonials section at the bottom of the home page of our website.Until next time, shake and bake Ricky Bobby!